Frequently Asked Questions

What makes MYSKIN different from other skincare brands?

At MYSKIN, we combine the power of natural plant-based ingredients with a commitment to sustainability and transparency. Our products are vegan, cruelty-free, free from parabens and sulphates, and proudly made in the UK. We care for your skin and the planet in equal measure.

Are MYSKIN products suitable for all skin types?

Yes! All of our formulas are designed to be gentle yet effective, making them suitable for all skin types, including sensitive skin. Each product is carefully crafted to hydrate, protect, and restore balance without irritation.

Are your products really vegan and cruelty-free?

Absolutely. Every MYSKIN product is 100% vegan-friendly and never tested on animals. We are proud to stand by our cruelty-free promise and ethical values.

Do your products contain any harsh chemicals?

No. We never use parabens, sulphates, or artificial fragrances. Instead, our skincare is powered by natural botanicals, vitamins, and antioxidants for safe and effective results.

Where are MYSKIN products made?

All of our products are proudly made in the UK using ethically sourced and sustainable ingredients.

How eco-friendly is your packaging?

We use minimal, recyclable packaging and avoid unnecessary boxing to reduce waste. By choosing MYSKIN, you’re supporting a more sustainable future.

How do I know which product is right for me?

Each product page includes detailed descriptions, benefits, and ingredient lists to help you make the best choice. If you need extra guidance, feel free to reach out to our support team at sales@myskin.store.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email so you can follow your package in real time.

Do you offer discounts or promotions?

Yes! Be sure to sign up for our newsletter to receive exclusive offers, early access to new collections, and skincare tips.